Maintenance / SLA
After installation, a maintenance and SLA plan is required for stable operation. Fertima manages critical equipment and automation layers in a single schedule.
Performance standards are maintained with uptime targets, response times, and reporting.
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01
SLA definition
Targets, critical equipment, and service levels are clarified.
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02
Remote monitoring
Alarms, trends, and performance data are monitored.
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03
Periodic maintenance
Calibration and parts checks are scheduled.
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04
Reporting
Activities, failures, and improvements are reported.
Keeps the system stable season to season
The maintenance process reduces failure risk, preserves energy efficiency, and prevents operational disruptions.
- Critical equipment list and maintenance frequencies.
- Sensor and controller calibration.
- Pump, valve, and electrical panel checks.
- Spare parts and emergency response procedures.
Measurable service, predictable operations
The maintenance and SLA package is concise, clear, and trackable.
Maintenance schedule
Periodic visits and control steps are planned.
- Checklists and maintenance frequencies.
- Calibration and update plan.
SLA and response
Clear response times and service levels.
- Communication channels and priority rules.
- Critical incident action plan.
Performance report
Improvement plan based on uptime and failure data.
- Periodic performance analysis.
- Improvement and optimization recommendations.
Keep your system running without interruption
Let's define uptime targets and service levels together.